Dear
Customer,
If you are experiencing any
problems with our products, please contact our
Sales Helpdesk. We will try our best to address all your
concerns in a satisfactory manner.
However, if you find that you would
like to proceed with the refund, please follow our easy 3-step
refund procedure below:
Step 1: Locate your
order invoice.
This is to allow us to locate your payment information to
facilitate a smooth refund. If you are unable to locate your
invoice, please request a copy of your invoice from our
Sales Helpdesk. Your invoice is required to ensure that we can locate and
process your refund quickly.
Step 2: Complete the refund form
You can fill in and print out the
refund form
here. Or, download a copy of the refund form in
document or
PDF
format.
Step 3: Send us the refund request (invoice + refund form)
You can send the refund request consisting of the 2 above documents
to us conveniently via Fax, Email or Post.
- Refund By Fax
For customers residing outside of USA, please fax your refund
request to:
65-63333513 (Singapore)
For USA customers, please fax to one of the following numbers:
1-773-9136457 (USA Fax Line 1) or
1-773-9136490 (USA Fax Line 2) or
1-773-9136514 (USA Fax Line 3)
- Refund by Post:
You can send the refund to this address:
Inkline Global Inc.
77 Bencoolen Street #04-01
Singapore 189653
We will process the refunds and send
you a confirmation of your refund. You should receive a confirmation
from us within 2 business days if the request was made by fax or
email, or 2 weeks if the request was made by post.
|
